Hawaiian began acquiring Boeing 717 aircraft for operation on the Neighbor Island network in February 2001.[67] On June 4, 2008, the airline announced that it had agreed to lease an additional four 717 airplanes to meet demand due to the shutdown of Aloha Airlines' passenger operations and the closing of ATA Airlines, with deliveries between September and the end of 2008.[68]
On March 31, 2011, Hawaiian announced that they will be renovating the check-in lobby of the inter-island terminal at the Honolulu International Airport (Hawaiian's main hub). Hawaiian, the only occupant of the inter-island terminal, will be removing the traditional check-in counter, to install six circular check-in islands in the middle of the lobbies. Those check-in islands can be used for inter-island, mainland, and international flights.[38]
Hawaiian Airlines (Hawaiian: Hui Mokulele ʻo Hawaiʻi)[5][6] is the flag carrier and the largest airline in the U.S. state of Hawaii. It is the tenth-largest commercial airline in the US, and is based in Honolulu, Hawaii.[7][8] The airline operates its main hub at Daniel K. Inouye International Airport on the island of Oʻahu and a secondary hub out of Kahului Airport on the island of Maui.[2] Hawaiian Airlines operates flights to Asia, American Samoa, Australia, Hawaii, New Zealand, and the United States mainland. Hawaiian Airlines is owned by Hawaiian Holdings, Inc. of which Peter R. Ingram is the current President and Chief Executive Officer.[9]
"In today's competitive world you cannot justify providing complimentary meals on a traditional business model. It simply does not pay for itself... which explains why essentially everybody has taken all that free food off the airplane. We're being illogical by actually investing heavily in this area... It's part of who we are, and it's what makes us different from everybody else."[99]
Soon after, in early 1985, the company received the first two of its leased Lockheed L-1011 aircraft. One aircraft was used to launch Hawaiian's first scheduled operation out of Hawaiʻi, daily Honolulu-Los Angeles services. This new service put Hawaiian in direct competition with the major US air carriers for the first time in its history.[20] Throughout 1985 and 1986, Hawaiian Airlines added additional L-1011s to its fleet and used them to open up services to other West Coast gateway cities such as San Francisco, Seattle, Portland, Las Vegas, and Anchorage, which placed Hawaiian in further competition against the major US airlines.[21]
If you know anything about the history of airline baggage fees, you'll remember the year 2008. That's when American Airlines rocked the air travel industry by charging for a first checked-bag. Sure, the U.S. Travel Association may demand a free bag for every passenger, but it'll never happen - airlines in the U.S. alone took in more than $3 billion in bag fees last year. They'd be crazy to give ... Continue reading
On October 27, 2008, Hawaiian announced that prior to the arrival of its new A330s, it would lease two additional Airbus A330-200 aircraft, beginning in 2011, at the same time extending the leases of two Boeing 767-300ER aircraft to 2011 (to be withdrawn from service coincident with the delivery of the A330s).[73] Two weeks later, the airline announced the lease of an additional A330-200 for delivery in the second quarter of 2010, along with negotiating for delivery of one aircraft from the earlier lease agreement to be moved up to the same quarter.[74] In December 2010, Hawaiian ordered an additional six A330-200 aircraft, bringing the fleet total to 15.[75] Further lease agreements were signed with Air Lease Corporation (one aircraft),[76] and three aircraft each from Hong Kong Aviation Capital,[77] and Jackson Square Aviation[78], bringing the A330-200 fleet to 22. In July 2015, Hawaiian announced the lease of an A330-200 from Air Lease Corporation.[79] The purchase of another A330-200 was announced in December 2016.[63]
On March 31, 2011, Hawaiian announced that they will be renovating the check-in lobby of the inter-island terminal at the Honolulu International Airport (Hawaiian's main hub). Hawaiian, the only occupant of the inter-island terminal, will be removing the traditional check-in counter, to install six circular check-in islands in the middle of the lobbies. Those check-in islands can be used for inter-island, mainland, and international flights.[38]

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Hawaiian Airlines started HawaiianMiles, their frequent-flyer program, in 1983. Miles accumulated in the program allow members to redeem tickets, upgrade service class or obtain free or discounted car rentals, hotel stays, merchandise, or other products and services through partners. The most active members, based on the amount and price of travel booked, are designated Pualani Gold (fly 30 Segments or fly 20,000 Flight Miles) and Pualani Platinum (fly 60 Segments or fly 40,000 Flight Miles), with privileges such as separate check-in, Premier Club Lounge access in Honolulu, Hilo, Kona, Kahului, and Līhuʻe, priority upgrade and standby processing, or complimentary upgrades.[90] Travel award redemption from the HawaiianMiles program account for 5% of total revenue passengers.
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